Privacy Policy

How Aqua Shine Pools collects, uses, and safeguards your personal information.

At Aqua Shine Pools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to our SMS communications.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We may collect personal information when you request service, contact us, complete forms on our website, or otherwise interact with our business. This information may include:

Name
Email address
Phone number
Service address
Account and billing information

We may also collect website usage and device information to improve our services and customer experience.

2. How We Use Your Information

We use your information to:

Schedule and provide pool services
Manage customer accounts
Process payments and billing
Respond to customer inquiries and support requests
Send service updates and appointment notifications
Improve our services and website functionality

We do not use SMS messaging for marketing, promotional, or advertising purposes.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Mobile opt-in data, SMS consent, and phone numbers collected for SMS communications are never shared with third parties or affiliates for marketing purposes. We may share information only when necessary to provide our services, comply with legal obligations, or protect our rights and property.

4. SMS Communications

By providing your mobile phone number and opting in through our website or customer intake process, you consent to receive service-related text messages from Aqua Shine Pools. These messages may include:

Appointment reminders and scheduling updates
Service notifications
Billing and payment reminders
Account-related communications
Customer support follow-ups

Message Frequency: Varies based on your service activity and support needs.

Opt-Out: Reply STOP at any time to unsubscribe.

Help: Reply HELP for assistance.

Message and Data Rates: Standard message and data rates may apply.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure.

6. Contact Us

You can request access to, correction of, or deletion of your personal information at any time by contacting us at info@aquashinepools.com.

7. Policy Updates

We may update this policy from time to time. If changes are made, we will post the updated policy on our website and, where appropriate, notify you by email.

8. Contact Information

For questions about this policy, contact: info@aquashinepools.com