Privacy Policy
At AquaShine Pools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to our SMS communications.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Information We Collect
We may collect personal information when you request service, contact us, complete forms on our website, or otherwise interact with our business. This information may include:
• Name
• Email address
• Phone number
• Service address
• Account and billing information
We may also collect website usage and device information to improve our services and customer experience.
2. How We Use Your Information:
We use your information to:
• Schedule and provide pool services
• Manage customer accounts
• Process payments and billing
• Respond to customer inquiries and support requests
• Send service updates and appointment notifications
• Improve our services and website functionalityWe do not use SMS messaging for marketing, promotional, or advertising purposes.
3. Information Sharing:
We do not sell, rent, or share your personal information with third parties for marketing purposes.Mobile opt-in data, SMS consent, and phone numbers collected for SMS communications are never shared with third parties or affiliates for marketing purposes.We may share information only when necessary to provide our services, comply with legal obligations, or protect our rights and property.
4. SMS Communications:
By providing your mobile phone number and opting in through our website or customer intake process, you consent to receive service related text messages from AquaShine Pools.These messages may include:• Appointment reminders and scheduling updates
• Service notifications
• Billing and payment reminders
• Account related communications
• Customer support follow ups
Message Frequency: Varies based on your service activity and support needs.
Opt-Out: Reply STOP at any time to unsubscribe
Help: Reply HELP for assistance
Message and Data Rates: Standard message and data rates may apply.
5. Data Security: We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure.
6. Contact Us: You can request access to, correction of, or deletion of your personal information at any time by contacting us at info@aquashinepools.com
7. Policy Updates: We may update this policy from time to time. If changes are made, we will post the updated policy on our website and, where appropriate, notify you by email.
8. Contact Information
For questions about this policy, contact: 📧 info@aquashinepools.com